Interpersonal Conflict :: Human Resource Management

Hocker (1991) defined fight and specifically interpersonal passage of arms as an expressed struggle involving a minimum of two interdependent individuals who arrive incompatible goals, scarce re man-made lakes, and they perceive obstruction from the other party in achieving their goals. Hockers definition of conflict is criticized for its ambiguity. Rather than being a source of incompatible goals, conflict is cause by incompatible positions. When the term power is used in connection with communications between opponents, it is understood to mean the qualification to control some other individuals behavior (Burgoon & Dunbar, 2006). soul perception is an important key concept to understanding the origin of conflict between parties. Conflict has also been de-fined as a breakdown in the standard mechanisms of decision-making so that an individual or classify experiences difficulty in selecting an action alternative March and Simon (1993). Jehn and Mannix (2001) describ ed conflict of an interpersonal temperament as a recognition shared by two raft in a dispute that they have irreconcilable needs, incompatible goals, and incongruity. During group situations, conflict frequently manifests itself when members of the group express opposing opinions and goals (Eisenhardt & Schoonhoven, 1990). Research by Amason (1996) revealed that conflict manifests itself in a groups decision-making extremityes in foulness of everyone in the group sharing the same goals. Amason (1996) and later Jehn (1999) theorized the reason for this disjunction was due to each person in the group having their own comical perspectives, varying levels of knowledge, and different life experiences that created an environment ripe for the collision of values. interpersonal conflict is viewed by a vast majority of people as dysfunctional and costly to companies because of the time and money spent on conflict resolution strategies. Furthermore, many believe conflict stif les performance, reduces group cohesion, and it ultimately hinders the process of decision-making (Gladstein, 1984). Language also ascribes negative attributes to the volume conflict. Typically, dysfunctional be-haviors whether they are communicative or physical like disputes, quarrels or hostilities -- all are associated with the word conflict. With the word conflict being used in great teemingness globally to describe