Regarding How to Achieve Operational Excellence and Customer Intimacy in Management Information Systems

Chapter 9 Operational virtue p and guest contact 9.1 © 2007 by learner Hall Management randomness Systems Chapter 9 Achieving Operational Excellence and Customer Intimacy: attempt Applications attainment OBJECTIVES pass on operational purity by integrating and hi ti l ll b i t ti d coordinating divers(prenominal) functions and business processes in the firm. supply fibril management bodys unionise planning, production, and logistics with suppliers. client relationship management remainss achieve customer acquaintance by integrating all customer information and fashioning it available throughout firm. 9.2 © 2007 by prentice Hall Management instruction Systems Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Whirlpool Fixes Its deliver concatenation Problem: Part centralised, part decentralised ,p enterprise system at 55 sites. Slow to unify information. Not vigorous for di versification, SOX. Solutions: Eli i t existing ERP. B S l ti Eliminate i ti ERP Buy blackjack ERP 6 0 6.0 with GRC for SOX needs, NetWeaver BI for reporting. Supply Chain, Supply-Chain, Inventory and Logistics processes do more efficient. Improves cost efficiency imputable to optimized planning and bid. intermit ilit / B tt agility/control due to Information Visibility.

t ld t I f ti Vi ibilit GRC: reduce SoD conflicts, Control system access. 9.3 © 2007 by learner Hall 9.4 © 2007 by Prentice Hall GSLLs vivacious MFG Pro ERP g efficient and adept (eg Base for Godrej Effective Beneficial ( eg. Sampark), but seen as Tier-2/mid-market ! SW. 2000: Parent QAD stops reinvigorated ontogeny. development Doesnt have integral Planning & programming d (uses 3rd party APS P ( Preactor). Ch ) Change to W k Work Orders, Purchase Orders effected manually. Dependent on a particular Database: Progress. 9.5 © 2007 by Prentice Hall  fresh experience with MFG Pro non-standardized coding...If you sine qua non to get a replete(p) essay, order it on our website: OrderCustomPaper.com

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