Chapter 9 Operational justice p and guest nearness 9.1 © 2007 by learner Hall Management randomness Systems Chapter 9 Achieving Operational Excellence and Customer Intimacy: attempt Applications reading OBJECTIVES chance on operational purity by integrating and hi ti l ll b i t ti d coordinating divers(prenominal) functions and business processes in the firm. supply ambit management bodys unionise planning, production, and logistics with suppliers. node relationship management administrations achieve customer acquaintance by integrating all customer information and fashioning it available throughout firm. 9.2 © 2007 by apprentice Hall Management reading Systems Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Whirlpool Fixes Its deliver filament Problem: Part centralised, part decentralised ,p enterprise system at 55 sites. Slow to unify information. Not make for divers ification, SOX. Solutions: Eli i t existing ERP. B S l ti Eliminate i ti ERP Buy saphead ERP 6 0 6.0 with GRC for SOX needs, NetWeaver BI for reporting. Supply Chain, Supply-Chain, Inventory and Logistics processes make more efficient. Improves cost efficiency imputable to optimized planning and bid. give ilit / B tt agility/control due to Information Visibility.

t ld t I f ti Vi ibilit GRC: reduce SoD conflicts, Control system access. 9.3 © 2007 by apprentice Hall 9.4 © 2007 by Prentice Hall GSLLs live MFG Pro ERP g impressive and adept (eg Base for Godrej Effective Beneficial (eg. Sampar k), but seen as Tier-2/mid-market SW. 2000:! Parent QAD stops new(a) ontogeny. development Doesnt have integral Planning & plan d (uses 3rd party APS P ( Preactor). Ch ) Change to W k Work Orders, Purchase Orders effected manually. Dependent on a particular Database: Progress. 9.5 © 2007 by Prentice Hall recent experience with MFG Pro non-standardized coding...If you sine qua non to get a plenteous essay, order it on our website:
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